Smart Shield Alarm Monitoring Agreement
Between Smart Shield Security, Inc. (“Company”) and Client
- Parties
This Alarm Monitoring Agreement (“Agreement”) is entered into by and between Smart Shield Security, Inc., a Georgia corporation (“Company”), and the undersigned customer (“Client”). - Services Provided
Company shall provide alarm system monitoring services for the Client’s premises as described in the Service Schedule attached hereto. Monitoring services include receipt of alarm signals at Company’s central monitoring station and the notification of designated contacts and/or emergency responders in accordance with Client’s instructions. - Term and Renewal
- Initial Term: 12 months beginning on the Effective Date.
- Renewal: This Agreement shall automatically renew for successive one-year terms unless either party provides written notice of termination at least thirty (30) days prior to the expiration of the then-current term.
- Client Responsibilities
Client shall: a. Maintain the alarm equipment in good working order. b. Provide Company with current and accurate emergency contact information. c. Test alarm equipment on a regular basis. d. Promptly notify Company of any changes in premises use, contact details, or access instructions. - Company Responsibilities
Company shall:
a. Monitor signals received at its central station on a 24/7 basis.
b. Notify Client’s designated contacts and/or emergency services upon receipt of alarm signals, following protocols set forth in the Service Schedule.
c. Maintain industry-standard monitoring practices and personnel training. - Limitations of Liability
a. Company is not an insurer of the Client’s property, premises, or personal safety.
b. Company’s maximum liability for any loss, claim, or damages arising out of this Agreement shall be limited to the lesser of: (i) $1,000.00 or (ii) six (6) months of monitoring service fees.
c. Company shall not be liable for consequential, incidental, or special damages, including loss of property, profits, or business.
d. Client understands that alarm systems and monitoring are subject to limitations including power failure, equipment malfunction, line or internet interruption, and false alarms. - Indemnification
Client agrees to indemnify, defend, and hold harmless Company, its officers, employees, and agents, from and against all claims, damages, liabilities, and expenses arising from Client’s use of the alarm system or services, except to the extent caused by Company’s gross negligence or willful misconduct. - Payment
Client shall pay Company monitoring fees as set forth in the Service Schedule. Fees are due monthly in advance. Late payments may be subject to a ___% monthly service charge or the maximum allowable under law. Company reserves the right to suspend monitoring services for unpaid accounts. - Multiple Locations
Where services are provided for multiple premises owned or controlled by Client, this Agreement shall apply to each listed location. Fees may vary by location, as reflected in the Service Schedule. - False Alarms / Fines
Client shall be responsible for any false alarm fines, fees, or penalties imposed by law enforcement, fire departments, or municipalities. Company shall have no liability for such charges. - Termination
Company may terminate this Agreement immediately for: a. Client’s failure to make timely payments; b. Misuse of the alarm system; or c. Regulatory, legal, or operational conditions that make service impossible.
Client may terminate anytime by providing thirty (30) days’ written notice. - Force Majeure
Company shall not be liable for any delay or failure in performance due to causes beyond its reasonable control, including but not limited to natural disasters, strikes, equipment failures, internet or communication disruptions, or governmental actions. - Entire Agreement
This Agreement constitutes the entire understanding between the parties and supersedes all prior discussions or agreements. Any amendment must be in writing and signed by both parties. - Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Georgia. - Acknowledgment
Client acknowledges:- Company is not an insurer.
- Client has read and understands the limitations of liability.
- Client has been advised to maintain insurance coverage for property and personal protection.